Public Safety Supervisor
Protect the patient experience. Support the people who provide it.
Public Safety Supervisors in the UC Irvine Police Department’s Health Division lead the front line of public safety across the UCI Health Network. In this role, you supervise a team of public safety responders who support patients, visitors, faculty, staff, and students in both patient-facing and operational settings—especially in the emergency department and clinical areas where quick judgment and calm leadership matter most.
You set the tone on shift: directing patrol and call response, guiding staff through complex situations, and maintaining a consistent safety presence across the various campuses and locations.
Above all, you’re a leader public safety responders rely on. You coach your team, make sound decisions under pressure, and help create a calm, supportive environment for patients, visitors, and staff.
Position Overview
- Leads frontline public safety across UCI Health facilities and affiliated sites—supporting patients, visitors, and staff with a visible safety presence and rapid response.
- Supervises a shift/team of public safety personnel.
- Directs day-to-day operations: patrol coverage, calls for service, escorts, and proactive monitoring for suspicious activity or safety concerns.
- The position includes patrol oversight, calls for service, safety escorts, and coordinating response to incidents in clinical environments.
- Acts as the on-duty point of contact.
- May use/oversee security technology and operations-center functions (cameras, alarms, radios, real-time monitoring) depending on assignment.
- The role supports safety and security of people, property, and assets while working within law, regulatory requirements, and departmental guidelines.
- Handles supervisory administration: performance feedback, scheduling, and equipment/uniform/vehicle readiness.
- Represents the Health Division’s standard of conduct—professional, ethical decision-making and consistent leadership under pressure.
Required Qualifications
- Minimum 3 years of experience in security services or a closely related field.
- Demonstrated leadership ability, including mentoring and advising employees; able to support teamwork and collaboration.
- Strong organizational skills (coordinating schedules and unit operations) and ability to manage multiple priorities to meet deadlines.
- Strong interpersonal and customer service skills; able to communicate clearly and professionally with a diverse community.
- Demonstrate sound judgment and decision-making in public interactions and high-stress incidents (including medical/mental health crises)
- Ability to handle sensitive and/or stressful situations with a multi-cultural population and escalate appropriately when needed.
- Valid California driver’s license; able to safely operate a motor vehicle and/or golf cart
- Able to qualify with and safely use an Electronic Control Device (Taser)
- Available to work variable shifts (days, evenings, nights, weekends, holidays)
- Read, write, and speak English; provide excellent customer service
- Perform sustained foot and extended standing/sitting post assignments
- Monitor and operate alarms, radios, and video surveillance systems
- High school diploma or equivalent
- Complete IAHSS certification within the first year of employment
- Complete PC 832 training
- Valid California BSIS Security Guard license
- Ability to read, write, and speak proper English.
Preferred Qualifications
- Associates degree or higher from an accredited institution
- Prior hospital security supervisor experience
- Experience working in a University environment
- Experience with Taser and use-of-force principles
- Bilingual is a plus
- 1-3 years prior experience working a position that requires interaction with the public and providing services
Hiring Process
- Applications Accepted
- Panel Interview
- Background Investigation
- Background Review
- Conditional Job Offer
- Medical Examination
- Final Job Offer