Frequently Asked Questions

  1. Are you open during the weekends?
    Unfortunately we are not open on the weekends. Our appointment hours are Monday - Friday from 9:00am - 4:00pm.

  2. What forms of payment do you accept?
    We accept cash, check credit, debit, or UCI departmental recharge. Please make checks payable to 'UC Regents'

  3. Is free parking available?
    Yes, please park your vehicle in Lot 1C, located directly behind our police department. Parking stalls marked with 'Visitor' allow you to park for 20 minutes free of charge. If you anticipate exceeding 20 minutes, you may pay for a general parking pass at the self-service kiosk at a rate of $2.00 per hour and then park your vehicle in an unmarked stall.

  4. How long does a live scan or ink fingerprinting take?
    On average, each appointment takes 15 minutes.

  5. Do you provide Live Scan Request Forms?
    Since all Live Scan Request Forms are unique, we are unable to provide you with one. Please contact your agency to request a copy of their live scan form.

  6. Do you provide ink fingerprinting cards?
    Since there are different versions of ink cards, it is recommended you bring an ink card that your agency has provided you. We carry card FD-258 and if it is accepted by your agency, we can provide it to you.

  7. My employer still hasn't received my results, can you check on the status of my fingerprints?
    If you are not affiliated with UCI, please contact the Department of Justice fingerprint result status check at (916) 227-4557. You will be asked to provide your ATI# (located at the bottom of your completed live scan form).

  8. How long does it take to get live scan results?
    It typically takes three to five business days. However, results can take longer due to the background history of individuals.